There are two ways to get help.
Support Assistant (fastest)
The RateCards Support Assistant answers from our help guides and resolves most questions straight away. It's included on every plan.
- Tap the headset icon in the lower-right corner of the platform, or
- Tap your name in the lower-left corner and choose Support from the menu. The same menu has Provide Feedback and Request Feature.
Email support@ratecards.app from your account email and a real person will get back to you. We aim to reply within 1–2 business days. Include the client name, amount and date if your question is about a payment.